Sangoma Premise Based Phone Systems
BTX is a Sangoma Reseller in San Jose
Sangoma Premise systems
With all hardware and software housed on your company’s premises, our on-premises phone system (formerly known as Switchvox) gives you the most administrative control over your unified communications system. Because this design lets you keep your current desktop phones and hardware, it ends up saving you a lot of money over time when compared to cloud or hybrid solutions.
Mobile and desktop collaboration
Reporting & analytics
24/7 support
Web-based interface
Features
What you can do with on-premises phone systems
Departmental contact center
Better equip your agents and increase agent productivity with comprehensive contact center features including:
- Call recording
- Custom music / Message On Hold (MOH)
- Enhanced CallerID
- Hot Desking
- IVR
- Monitor, whisper, and barge
- Presence management
- Queue Management Switchboard
Call control
When you use Sangoma’s phones and hardware, you can effortlessly manage your calls with our versatile call control features:
- Call, transfer, park, and intercom
- Flexible call routing
- Paging and group paging
- Ring groups
Voicemail and SMS
Voicemail and messaging play a crucial role in your business’s communication. Our on-prem system provides voicemail-to-email, and SMS features.
Collaboration
On-prem UC makes collaboration a breeze with FaxStation, unlimited conference calling, video conferencing, and integrations with Salesforce and Microsoft Teams.
Go virtual
Deploy in a virtual environment using the power, scalability, and disaster recovery tools available with Hyper-V or VMware. Virtualization eliminates the need for a dedicated PBX server appliance and provides a phone system that is able to meet the needs of any customer at a fraction of the cost.
Contact BTX for your Sangoma services
